* Should have Good Communication Skills and Convincing Power.
* Should be able to work with a Team.
* Good at Computers.
Experience 0.6 - 1 Years
Role Process Associate Functional Area : Marketing / Advertising.
Education UG - Any Graduate - Any Specialization Location-NSP, Pitampura
Responsibilities of Telemarketer
Main Job Tasks and Responsibilities
• Contact businesses and private individuals by telephone to promote products, services
• Explain the product or service to potential customers
• Deliver scripted sales pitch to the customer
• Adjust scripted sales pitch to meet needs of specific individuals
• Provide pricing details
• Handle customer questions
• Obtain customer information including names and addresses
• Record customer details including reaction to the product or service offered
• Receive orders over the telephone
• Input order details into the computer system
• Record customer details and details of transaction
• Confirm orders placed with field sales representatives
• Obtain contact details of potential customers from sources including telephone directories and purchased lists
• Schedule appointments for sales staff to meet prospective customers
• Answer telephone calls from potential customers who are responding to advertisements
• Contact customers to follow up on initial interaction
Education and Experience
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in sales, marketing, promotions or telemarketing
• Product knowledge
• Proficiency in relevant computer applications
Key Competencies
• Communication skills
• Information gathering and management
• Persuasiveness
• Adaptability
• Initiative
• Tenacious
• Resilient
• Negotiation skills
• Stress tolerance
• High energy levels
• Self motivation