Business process outsourcing refers to a contract between two parties dealing for all sorts of non-primary business activities and functions. Essentially, BPO services include payroll, human resources (HR), accounting and customer/call center relations. BPO is also known as information technology-enabled services (ITES)

As a responsible BPO executive, there are many tasks that one has to perform and all of this is focussed on client or customer's satisfaction. A primary job of a BPO executive is to monitor many tasks and the work in the back office handle calls from customers or clients and provide them with a solution to their queries.

Candidates applying for the position are screened on multiple aspects. Their personality, skill-set, motivation, communication skills are some of the qualities that a BPO employee should have.

A degree in any specification from a reputed institution would be an addition. Some BPO companies value candidates with a bachelor's degree in science, maths or statistics depending upon the client they are working for.

Other than this, a BPO agent has to have a strong knowledge retention power, give attention to detail, should be quick in offering responses. Being extremely organized despite juggling between multiple tasks is an important facet of a call center agent. Being flexible enough to meet the needs of the diverse customer base, having composed and friendly behavior, creative sense and staying focussed under pressure is important.

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Standards Services Now Hiring candidates for International BPO!

• Are you someone with great written & oral communication skills?
• And, are equally ambitious and responsible?
• Can you handle customer problems over calls and through mails?
• Have an idea of Sales, Telecalling, Back Office Processes, and Customer Services?

We are looking for someone like you! If you think you've got mad talent, and can see your future as a member of a growing company, come and join our team!

• Multiple Positions in leading companies.
• Freshers and experienced candidates can go for the profile.
• Branch all over Delhi, Gurgaon & Noida.
• Great incentives.
• Pick and Drop service available.
• Flexible Work Shifts.
• Domestic & International Processes.

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